Bisley, Pirbright, Chobham, Knaphill, Brookwood, West End, Woking, Guildford, Aldershot, Camberley, Farnborough, Mychett, Ash, Ash Vale
Average, expensive main dealer - it's ok but never really made to feel like a valued customer.
No interest in the customer! I booked an 11am test drive of an XC90. I called in the morning to confirm (despite no one emailing me as they undertook to do on the telephone originally). Turned up at the dealership to find that the salesperson was now busy with another customer, and he offered to re-book me another slot at another time with a different salesman. When I said no don't worry he turned his back on me and walked back to the showroom. 40 miles round trip to Guildford totally wasted!
Great showroom stocked with amazing cars. The parts guys are really friendly and efficient.
I have just bought a 2019 V40 from Squire Furneaux Guildford, and am impressed by the speed and efficiency demonstrated by the dealership and, more especially, by Byron Stewart-Jackson who guided me through the purchase. Throughout Byron was meticulous in providing details on the car's performance and driving history, and ensuring that all the financial aspects of the deal were completely clear. Any questions were answered patiently and in full. I can truthfully say it has been something of a revelation to discover that one can buy a car so quickly and smoothly, with so little stress.
We were treated so very well at Volvo Guildford. We purchased a new XC60 Hybrid car which was due for delivery just after the pandemic started. Unfortunately my wife’s old car broke down just as the pandemic started so she was left with nothing to get her to the Royal Surrey County Hospital, where she works very long hours. The guys came in specially to do the final cleaning etc. so that we could collect the new car and she could get to work. It was really very kind of them. We had brilliant service from Cameron Stone, the salesman we dealt with, and cannot recommend both him and Volvo Guildford highly enough, and all of this totally ignores the fact that the new car itself is the best we have ever had. The quality and attention to design detail, especially the electronics interface, is really great!
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